CampBrain incident

Standard Reporting and ad-hoc Reporting

Minor Resolved View vendor source →

CampBrain experienced a minor incident on September 11, 2023 affecting Office Portal, lasting 58m. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2023, 02:11 PM UTC
Resolved
Sep 11, 2023, 03:10 PM UTC
Duration
58m
Detected by Pingoru
Sep 11, 2023, 02:11 PM UTC

Affected components

Office Portal

Update timeline

  1. investigating Sep 11, 2023, 02:11 PM UTC

    We are currently experiencing issues with slow load times in ad-hoc reporting. Our Development team is investigating and will post updates here as soon as they become available.

  2. investigating Sep 11, 2023, 02:41 PM UTC

    We are currently experiencing an issue with standard reports and ad-hoc reports failing to generate. Our Development team is investigating and will post updates here as soon as they become available.

  3. monitoring Sep 11, 2023, 02:48 PM UTC

    A fix has been implemented and we are monitoring standard and ad-hoc reporting.

  4. resolved Sep 11, 2023, 03:10 PM UTC

    This incident has been resolved.