CampBrain incident

Slowness

Notice Resolved View vendor source →

CampBrain experienced a notice incident on September 18, 2023 affecting Office Portal and Parent Portal, lasting 1h 34m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2023, 02:13 PM UTC
Resolved
Sep 18, 2023, 03:48 PM UTC
Duration
1h 34m
Detected by Pingoru
Sep 18, 2023, 02:13 PM UTC

Affected components

Office PortalParent Portal

Update timeline

  1. investigating Sep 18, 2023, 02:13 PM UTC

    We are currently experiencing some slowness across our portals. We are investigating the issue.

  2. identified Sep 18, 2023, 02:39 PM UTC

    The issue has been identified and a fix is being implemented to alleviate the slowness across CampBrain.

  3. monitoring Sep 18, 2023, 03:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 18, 2023, 03:48 PM UTC

    This incident has been resolved.