CampBrain experienced a minor incident on November 15, 2023 affecting Office Portal, lasting 1h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 15, 2023, 01:17 PM UTC
We are currently experiencing an issue with reports failing to generate. Our Development team is investigating and will post updates here as soon as they become available.
- investigating Nov 15, 2023, 01:51 PM UTC
We continue to experience issues with reports failing to generate in CampBrain. This will affect your ability to run reports from standard reports, ad-hoc reporting and sending auto e-mails. Families will also be unable to view any reports online as well. Our Team has identified the root cause of the issue and are working towards applying a fix.
- monitoring Nov 15, 2023, 02:25 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 15, 2023, 02:32 PM UTC
This incident has been resolved.