CampBrain experienced a minor incident on November 15, 2023 affecting Office Portal, lasting 32m. The incident has been resolved; the full update timeline is below.
Affected components
Office Portal
Update timeline
- investigating Nov 15, 2023, 03:28 PM UTC
We are currently experiencing an issue with e-mails failing to send. Our Development team is investigating and will post updates here as soon as they become available.
- investigating Nov 15, 2023, 03:42 PM UTC
We are continuing to investigate the issue that is causing e-mails to fail. The problem is limited to e-mail jobs sent from our auto-emailer. Any other e-mails, including registration confirmation e-mails, are sending as expected.
- monitoring Nov 15, 2023, 03:50 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 15, 2023, 04:00 PM UTC
This incident has been resolved.