CampBrain experienced a minor incident on November 15, 2023 affecting Office Portal, lasting 2h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 15, 2023, 04:21 PM UTC
Unfortunately we are continuing to experience an issue with e-mails failing to send. The problem is limited to e-mail jobs sent from our auto-emailer. Any other e-mails, including registration confirmation e-mails, are sending as expected.
- identified Nov 15, 2023, 04:36 PM UTC
The issue has been identified and a fix is being implemented. In the meantime, we suggest holding off on sending e-mails from the auto-emailer.
- monitoring Nov 15, 2023, 05:17 PM UTC
A fix has been implemented and we are monitoring the results. In the meantime, we continue to suggest holding off on sending e-mails from the auto-emailer.
- monitoring Nov 15, 2023, 05:32 PM UTC
We are continuing to monitor for any further issues. You can now proceed to use our auto-emailer as usual.
- resolved Nov 15, 2023, 06:24 PM UTC
This incident has been resolved.