CampBrain incident

Slowness

Notice Resolved View vendor source →

CampBrain experienced a notice incident on January 8, 2024 affecting Office Portal and Parent Portal and 1 more component, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Jan 08, 2024, 03:20 PM UTC
Resolved
Jan 08, 2024, 04:17 PM UTC
Duration
57m
Detected by Pingoru
Jan 08, 2024, 03:20 PM UTC

Affected components

Office PortalParent PortalStaff PortalGiving Portal

Update timeline

  1. investigating Jan 08, 2024, 03:20 PM UTC

    We are currently experiencing some slowness across our portals. We are investigating the issue.

  2. investigating Jan 08, 2024, 03:44 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jan 08, 2024, 03:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 08, 2024, 04:17 PM UTC

    This incident has been resolved.