CampBrain incident

Issues with accessing CampBrain Office Portal

Minor Resolved View vendor source →

CampBrain experienced a minor incident on June 18, 2024 affecting Office Portal, lasting 1h 8m. The incident has been resolved; the full update timeline is below.

Started
Jun 18, 2024, 12:20 PM UTC
Resolved
Jun 18, 2024, 01:28 PM UTC
Duration
1h 8m
Detected by Pingoru
Jun 18, 2024, 12:20 PM UTC

Affected components

Office Portal

Update timeline

  1. investigating Jun 18, 2024, 12:20 PM UTC

    We are hearing reports of issues with users being unable to access the Office Portal. Our development team is investigating and we will provide updates as soon as we have them.

  2. identified Jun 18, 2024, 12:59 PM UTC

    We have identified the issue and have applied a fix. Please try refreshing your browser and try logging in again.

  3. monitoring Jun 18, 2024, 01:15 PM UTC

    The issues we were experiencing earlier of being unable to access the Office Portal have been resolved. Our team continues to monitor the situation closely.

  4. resolved Jun 18, 2024, 01:28 PM UTC

    This incident has been resolved.