CampBrain incident

Slowness

Minor Resolved View vendor source →

CampBrain experienced a minor incident on June 21, 2024 affecting Office Portal and Parent Portal and 1 more component, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Jun 21, 2024, 08:12 PM UTC
Resolved
Jun 21, 2024, 09:13 PM UTC
Duration
1h
Detected by Pingoru
Jun 21, 2024, 08:12 PM UTC

Affected components

Office PortalParent PortalStaff PortalGiving Portal

Update timeline

  1. investigating Jun 21, 2024, 08:12 PM UTC

    We are currently experiencing some slowness across our portals. We are investigating the issue.

  2. identified Jun 21, 2024, 08:29 PM UTC

    The issue has been identified and we are working on a fix.

  3. monitoring Jun 21, 2024, 08:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 21, 2024, 09:13 PM UTC

    This incident has been resolved.