CampBrain experienced a minor incident on August 15, 2024 affecting Office Portal and Parent Portal, lasting 38m. The incident has been resolved; the full update timeline is below.
Affected components
Office PortalParent Portal
Update timeline
- investigating Aug 15, 2024, 09:02 PM UTC
Reporting in CampBrain is currently down. This will affect your ability to run reports from standard reports, and attach any reports to e-mails. Families will also be unable to view any reports online as well. Our team is currently investigating the issue and we will update this status as we learn more.
- monitoring Aug 15, 2024, 09:16 PM UTC
A fix has been implemented and we are monitoring the results. You can now run reports and send out e-mails with report attachments as normal.
- resolved Aug 15, 2024, 09:40 PM UTC
This incident has been resolved.