CampBrain incident

Slowness

Minor Resolved View vendor source →

CampBrain experienced a minor incident on November 22, 2024 affecting Office Portal and Parent Portal and 1 more component, lasting 1h 53m. The incident has been resolved; the full update timeline is below.

Started
Nov 22, 2024, 02:03 PM UTC
Resolved
Nov 22, 2024, 03:57 PM UTC
Duration
1h 53m
Detected by Pingoru
Nov 22, 2024, 02:03 PM UTC

Affected components

Office PortalParent PortalStaff PortalGiving Portal

Update timeline

  1. investigating Nov 22, 2024, 02:03 PM UTC

    We are currently experiencing some slowness in the office and registration portals. We are investigating the issue.

  2. monitoring Nov 22, 2024, 03:30 PM UTC

    A fix has been implemented and we are monitoring.

  3. resolved Nov 22, 2024, 03:57 PM UTC

    This incident has been resolved.