CampBrain experienced a minor incident on January 14, 2025 affecting Office Portal and Parent Portal, lasting 2h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Office PortalParent Portal
Update timeline
- investigating Jan 14, 2025, 02:43 PM UTC
We are currently experiencing slowness and error messages appearing in the CampBrain Office and Registration portals. We are investigating the issue.
- monitoring Jan 14, 2025, 04:22 PM UTC
A fix has been implemented and we are seeing response times within the Office and Parent Portals return to normal. Our team continues to monitor closely.
- resolved Jan 14, 2025, 04:56 PM UTC
This incident has been resolved.