Campaign Registry incident
Reported time-outs on Brand registration attempts via the CSP Portal or API (using blocking mode)
Campaign Registry experienced a major incident on January 13, 2023 affecting AEGIS, lasting 2d 21h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jan 13, 2023, 05:50 PM UTC
We are currently observing time-outs during Brands registration attempts submitted via the CSP Portal or through the API using Synchronous (blocking) mode. Our vendor is currently working on the issue and are monitoring the situation very closely. As an alternative, we recommend using Asynchronous (non-blocking) Brand registration method available via our API. This method will allow to register your Brands without experiencing time-outs.
- monitoring Jan 13, 2023, 07:30 PM UTC
We are continuing to monitor for any further issues.
- monitoring Jan 16, 2023, 03:36 PM UTC
We are continuing to monitor for any further issues.
- resolved Jan 16, 2023, 03:36 PM UTC
This incident has been resolved.