CallTrackingMetrics experienced a minor incident on November 8, 2023 affecting Application Availability, lasting 1h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Application Availability
Update timeline
- investigating Nov 08, 2023, 02:39 PM UTC
We are aware of an issue that may affect AskAI within CTM. Our technology partner is experiencing an outage and is investigating the cause. Please visit https://status.openai.com/ for progress.
- monitoring Nov 08, 2023, 03:43 PM UTC
Our technology partner has identified the issue affecting AskAI and has implemented a fix. Normal performance should be recovering if it has not already done so. Please visit https://status.openai.com/ for progress.
- resolved Nov 08, 2023, 03:49 PM UTC
Services have been restored and operations are back to normal. Thank you for your patience.