CallTrackingMetrics incident

Issue with purchasing numbers

Minor Resolved View vendor source →

CallTrackingMetrics experienced a minor incident on December 11, 2023 affecting Application Availability and Twilio Phone Numbers, lasting 2h 40m. The incident has been resolved; the full update timeline is below.

Started
Dec 11, 2023, 04:41 PM UTC
Resolved
Dec 11, 2023, 07:22 PM UTC
Duration
2h 40m
Detected by Pingoru
Dec 11, 2023, 04:41 PM UTC

Affected components

Application AvailabilityTwilio Phone Numbers

Update timeline

  1. identified Dec 11, 2023, 04:41 PM UTC

    We are aware of issues affecting the ability to purchase numbers within our platform. We are working on a resolution that will return the ability to purchase numbers to you. In the interim, you may request a number by visiting https://app.calltrackingmetrics.com/tracking_numbers/buy_new.

  2. resolved Dec 11, 2023, 07:22 PM UTC

    Tracking numbers can be purchased using the inventory look up once again.