CallTrackingMetrics incident

Investigating Potential Issue affecting Logins and Access to Features

Minor Resolved View vendor source →

CallTrackingMetrics experienced a minor incident on January 22, 2024 affecting Application Availability, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Jan 22, 2024, 03:27 PM UTC
Resolved
Jan 22, 2024, 03:54 PM UTC
Duration
27m
Detected by Pingoru
Jan 22, 2024, 03:27 PM UTC

Affected components

Application Availability

Update timeline

  1. investigating Jan 22, 2024, 03:27 PM UTC

    We are aware of intermittent errors occurring that affect login and access to features. Our incident response team is investigating.

  2. identified Jan 22, 2024, 03:39 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 22, 2024, 03:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 22, 2024, 03:54 PM UTC

    This incident has been resolved.