CallTrackingMetrics incident

Investigating Potential Issue

Notice Resolved View vendor source →

CallTrackingMetrics experienced a notice incident on April 15, 2024 affecting Application Availability, lasting 2h 18m. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2024, 07:47 PM UTC
Resolved
Apr 15, 2024, 10:05 PM UTC
Duration
2h 18m
Detected by Pingoru
Apr 15, 2024, 07:47 PM UTC

Affected components

Application Availability

Update timeline

  1. investigating Apr 15, 2024, 07:47 PM UTC

    We are aware of intermittent errors occurring on the service. Our incident response team is investigating.

  2. monitoring Apr 15, 2024, 07:52 PM UTC

    A small number of requests returned 500 errors. The cause for the errors has been identified and stopped. We're currently monitoring and working through a solution to prevent future errors.

  3. resolved Apr 15, 2024, 10:05 PM UTC

    This incident has been resolved.