CallTrackingMetrics experienced a major incident on November 22, 2024 affecting Application Availability, lasting 4h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Application Availability
Update timeline
- investigating Nov 22, 2024, 11:36 PM UTC
We are aware of intermittent errors occurring on the service. Our incident response team is investigating.
- identified Nov 23, 2024, 12:09 AM UTC
We've identified the cause, and have implemented a fix towards full recovery.
- monitoring Nov 23, 2024, 12:49 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 23, 2024, 04:02 AM UTC
This incident has been resolved.