CallTrackingMetrics incident

Elevated 500/502 errors

Notice Resolved View vendor source →

CallTrackingMetrics experienced a notice incident on February 5, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 05, 2023, 05:12 PM UTC
Resolved
Feb 05, 2023, 05:10 PM UTC
Duration
—
Detected by Pingoru
Feb 05, 2023, 05:12 PM UTC

Update timeline

  1. resolved Feb 05, 2023, 05:12 PM UTC

    Starting at 11:36 and ending at 12:08 we experienced elevated 502 errors. This was due to a recovery process that was putting too much load on our databases related to the incident on Thursday. Our team is working on expanding our footprint to support increased load spikes like this now. The issue is resolved and we will not repeat this.