Callshift incident

[outbound calls] Instability on retry campaigns

Minor Resolved View vendor source →

Callshift experienced a minor incident on October 7, 2025 affecting Callshift Dashboard (app.callshift.ai), lasting 2m. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2025, 10:08 AM UTC
Resolved
Oct 07, 2025, 10:10 AM UTC
Duration
2m
Detected by Pingoru
Oct 07, 2025, 10:08 AM UTC

Affected components

Callshift Dashboard (app.callshift.ai)

Update timeline

  1. investigating Oct 07, 2025, 10:08 AM UTC

    Some calls are missing transcripts, summary and recording.

  2. resolved Oct 07, 2025, 10:10 AM UTC

    Issue corrected. We will continue to monitor.