Callshift experienced a major incident on October 20, 2025 affecting Callshift Dashboard (app.callshift.ai), lasting –. The incident has been resolved; the full update timeline is below.
Affected components
Callshift Dashboard (app.callshift.ai)
Update timeline
- resolved Oct 20, 2025, 09:24 AM UTC
Callshift API is currently unavailable due to AWS global outage. No calls can be passed or received on the platform.