CallRail incident

HubSpot integration not sending call recordings

Minor Resolved View vendor source →

CallRail experienced a minor incident on July 22, 2025 affecting Hubspot, lasting 2h 16m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2025, 05:24 PM UTC
Resolved
Jul 22, 2025, 07:40 PM UTC
Duration
2h 16m
Detected by Pingoru
Jul 22, 2025, 05:24 PM UTC

Affected components

Hubspot

Update timeline

  1. investigating Jul 22, 2025, 05:24 PM UTC

    Our HubSpot integration is experiencing an issue with call recordings. Contact data as well as call, text, and form activities are flowing, but recordings are not sending for calls.

  2. resolved Jul 22, 2025, 07:40 PM UTC

    This incident has been resolved and call recordings are posting successfully to HubSpot.