CallRail experienced a minor incident on March 18, 2024 affecting Google Ads, lasting 6h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Mar 18, 2024, 01:19 PM UTC
Google Ads is reporting disruptions to its Ads Manager service, which includes the APIs used by our integration. https://ads.google.com/status/publisher/incidents/Qv2RhZ21A54UJTPVDodp Customers using CallRail's Google Ads Integration may experience degraded service or intermittent failures due to issues with the upstream provider, including delayed conversion reporting data and missing or incorrect CPL, keyword, and campaign data. Customers may also experience issues configuring or authorizing the Google Ads Integration on CallRail's platform. We are closely monitoring the fix and will report when service is restored for all customers.
- resolved Mar 18, 2024, 07:58 PM UTC
Google has marked the incident as resolved.