CallRail incident

Call Log intermittently failing to populate

Major Resolved View vendor source →

CallRail experienced a major incident on April 12, 2024 affecting Reports, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Apr 12, 2024, 03:28 PM UTC
Resolved
Apr 12, 2024, 04:15 PM UTC
Duration
46m
Detected by Pingoru
Apr 12, 2024, 03:28 PM UTC

Affected components

Reports

Update timeline

  1. identified Apr 12, 2024, 03:28 PM UTC

    We have identified an issue with the Call Log intermittently failing to populate or loading slowly. Calls are still being tracked normally. We apologize for any inconvenience this may cause.

  2. resolved Apr 12, 2024, 04:15 PM UTC

    This incident has been resolved.