CallRail experienced a minor incident on April 12, 2024 affecting CallRail Web Application and Call Recording and 1 more component, lasting 1h 16m. The incident has been resolved; the full update timeline is below.
Affected components
CallRail Web ApplicationCall RecordingCall Transcription
Update timeline
- investigating Apr 12, 2024, 09:36 PM UTC
Our monitoring has revealed increased delays in some internal systems. Some functions in the web application may be disrupted, but call routing is unaffected.
- monitoring Apr 12, 2024, 10:27 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 12, 2024, 10:52 PM UTC
This incident has been resolved.