CallRail incident

Sign-on issues

Notice Resolved View vendor source →

CallRail experienced a notice incident on June 21, 2024 affecting CallRail Web Application, lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
Jun 21, 2024, 05:06 PM UTC
Resolved
Jun 21, 2024, 06:16 PM UTC
Duration
1h 10m
Detected by Pingoru
Jun 21, 2024, 05:06 PM UTC

Affected components

CallRail Web Application

Update timeline

  1. investigating Jun 21, 2024, 05:06 PM UTC

    We are receiving reports of errors when logging in from a small subset of users. We are actively working on a resolution and apologize for any disruptions you are experiencing related to this issue.

  2. identified Jun 21, 2024, 05:38 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jun 21, 2024, 06:16 PM UTC

    This incident has been resolved.