CallRail experienced a notice incident on August 7, 2024 affecting CallRail Web Application and Lead Center General, lasting 1h 38m. The incident has been resolved; the full update timeline is below.
Affected components
CallRail Web ApplicationLead Center General
Update timeline
- investigating Aug 07, 2024, 07:07 PM UTC
We are investigating delays with reports and dashboards loading. This may result in notifications and data flowing via webhooks being delayed as well. We are actively working to resolve this issue. We apologize for any inconvenience this may cause.
- investigating Aug 07, 2024, 07:12 PM UTC
We are continuing to investigate this issue.
- monitoring Aug 07, 2024, 07:47 PM UTC
We have identified a product update that was negatively impacting performance, and have reverted that change. Performance is recovering back to expected levels.
- resolved Aug 07, 2024, 08:40 PM UTC
This incident has been resolved