CallRail experienced a major incident on January 7, 2025 affecting CallRail Web Application and Lead Center Web Application, lasting 43m. The incident has been resolved; the full update timeline is below.
Affected components
CallRail Web ApplicationLead Center Web Application
Update timeline
- identified Jan 07, 2025, 05:48 PM UTC
We are currently investigating a problem with application dashboard availability, and believe to have identified the source of the issue. More details will be posted as soon as possible.
- monitoring Jan 07, 2025, 05:51 PM UTC
We have reverted a recent deployment, and are currently monitoring to ensure full performance has been restored.
- resolved Jan 07, 2025, 06:32 PM UTC
Full operational performance has been restored.