CallRail incident

Investigating reports of API users recieving 500 Internal Server errors

Minor Resolved View vendor source →

CallRail experienced a minor incident on May 12, 2025, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2025, 04:53 PM UTC
Resolved
May 12, 2025, 05:06 PM UTC
Duration
12m
Detected by Pingoru
May 12, 2025, 04:53 PM UTC

Update timeline

  1. investigating May 12, 2025, 04:53 PM UTC

    We are investigating reports of API users recieving 500 Internal Server errors. No other functionality should be impacted. Calls are continuing to route.

  2. resolved May 12, 2025, 05:06 PM UTC

    This incident has been resolved. All functionality has been restored.