CallRail experienced a minor incident on May 28, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring May 28, 2025, 03:23 PM UTC
May 28, 11:23 EDT Resolved - This incident has been resolved. May 28, 11:05 EDT Monitoring - Our monitoring indicates that the previously reported errors are now clearing. We are continuing to observe the situation closely to confirm full resolution. May 28, 09:45 EDT Identified - Our monitoring indicates disruption to the APIs used by our Facebook Integration. Customers using CallRail's Facebook Integration may experience degraded service or intermittent failures due to issues with the upstream provider, including delayed conversion reporting data and missing or incorrect CPL, keyword, and campaign data. Customers may also experience issues configuring or authorizing the Facebook Integration on CallRail's platform. We are closely monitoring the fix and will report when service is restored for all customers.