CallRail experienced a minor incident on June 12, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Jun 12, 2025, 09:23 PM UTC
Jun 12, 17:23 EDT Resolved - This incident has been resolved. Jun 12, 17:01 EDT Update - Google appears to have fixed the issue; we are continuing to monitor for any impacts. Jun 12, 16:55 EDT Monitoring - Google appears to have fixed the issue; we are continuing to monitor for any impacts. Jun 12, 14:17 EDT Update - Google Ads is reporting disruptions to its Ads Manager service, which includes the APIs used by our integration. Customers using CallRail's Google Ads Integration may experience degraded service or intermittent failures due to issues with the upstream provider, including delayed conversion reporting data and missing or incorrect CPL, keyword, and campaign data. Customers may also experience issues configuring or authorizing the Google Ads Integration on CallRail's platform. We are closely monitoring the fix and will report when service is restored for all customers. Jun 12, 14:16 EDT Update - We are continuing to work on a fix for this issue. Jun 12, 14:12 EDT Identified - Google Ads is reporting disruptions to its Ads Manager service, which includes the APIs used by our integration. Customers using CallRail's Google Ads Integration may experience degraded service or intermittent failures due to issues with the upstream provider, including delayed conversion reporting data and missing or incorrect CPL, keyword, and campaign data. Customers may also experience issues configuring or authorizing the Google Ads Integration on CallRail's platform. We are closely monitoring the fix and will report when service is restored for all customers.