CallHippo experienced a notice incident on August 9, 2021, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Aug 19, 2021, 10:38 AM UTC
This incident has been resolved.
- postmortem Sep 17, 2021, 10:35 AM UTC
**Resolved** - This incident has been resolved . Aug 09 03:00 PM UTC **Monitoring** - This incident has been fixed and we are monitoring it. Aug 09 01:30 PM UTC **Identified** - This incident has been identified and solution is being implemented . Aug 09 12:00 PM UTC **Investigation** - we are currently aware that there is issue regarding call recording not getting logged into call logs . We are investigating the issue and we will update the status when issue is identified . Aug 09 11:30 AM UTC