CallHippo incident

Issue in UK and AUS calling

Notice Resolved View vendor source →

CallHippo experienced a notice incident on September 17, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2021, 10:45 AM UTC
Resolved
Aug 19, 2021, 10:00 PM UTC
Duration
Detected by Pingoru
Sep 17, 2021, 10:45 AM UTC

Update timeline

  1. resolved Sep 17, 2021, 10:45 AM UTC

    This incident has been resolved.

  2. postmortem Sep 17, 2021, 10:45 AM UTC

    **Resolved** - This incident has been resolved . Aug 20 03:30 AM UTC **Monitoring** - This incident has been fixed and we are monitoring traffic to UK and AUS calling . Aug 20 01:00 AM UTC **Identified** - This incident has been identified and solution is being implemented. Aug 19 11:00 PM UTC **Investigation** - Some of the users are facing issue in UK and AUS calling . We are investigating this issue with our carrier and we will update the status when issue is identify. Aug 19 05:30 PM UTC