CallHippo experienced a notice incident on October 6, 2021 affecting Incoming Calls and Outgoing Calls, lasting 1h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Incoming CallsOutgoing Calls
Update timeline
- investigating Oct 06, 2021, 06:58 PM UTC
Some of the users are facing issues with the access dialer. We are investigating this issue with our carrier and we will update the status when the issue is identified.
- identified Oct 06, 2021, 07:12 PM UTC
This incident has been identified and a solution is being implemented
- monitoring Oct 06, 2021, 07:38 PM UTC
This incident has been fixed and we are monitoring it.
- resolved Oct 06, 2021, 08:12 PM UTC
This incident has been resolved.