CallHippo experienced a minor incident on February 24, 2022 affecting Public API, lasting 19h 46m. The incident has been resolved; the full update timeline is below.
Affected components
Public API
Update timeline
- investigating Feb 25, 2022, 04:44 AM UTC
Some of the users are facing issues with sending and receiving SMS. We are investigating this issue with our carrier and we will update the status when the issue is identified.
- investigating Feb 25, 2022, 04:53 AM UTC
We are continuing to investigate this issue.
- identified Feb 25, 2022, 04:58 AM UTC
This incident has been identified and a solution is being implemented.
- monitoring Feb 25, 2022, 01:15 PM UTC
This incident has been fixed and we are monitoring it.
- resolved Feb 25, 2022, 01:17 PM UTC
This incident has been resolved