CallHippo experienced a major incident on June 21, 2022 affecting Servers Availability, lasting 53m. The incident has been resolved; the full update timeline is below.
Affected components
Servers Availability
Update timeline
- investigating Jun 21, 2022, 06:51 AM UTC
Users may experience 5XX Internal Server errors or timeouts reaching callhippo’s network or services. We are investigating issues with our services and network.
- identified Jun 21, 2022, 07:43 AM UTC
The issue has been identified and a fix is been implemented.
- monitoring Jun 21, 2022, 07:48 AM UTC
A fix has been implemented and we are monitoring the results
- resolved Jun 21, 2022, 08:28 AM UTC
The issue has been solved.