CallHippo incident

Dialer is loading

Minor Resolved View vendor source →

CallHippo experienced a minor incident on June 7, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 07, 2024, 12:03 PM UTC
Resolved
Jun 07, 2024, 07:30 AM UTC
Duration
—
Detected by Pingoru
Jun 07, 2024, 12:03 PM UTC

Update timeline

  1. resolved Jun 07, 2024, 12:03 PM UTC

    Resolution: 11:17 UTC - A fix has been implemented and the issue is resolved. Identification: 07:45 UTC - We identified unusually high call traffic on our servers, resulting in an interrupted dialer loading process. Impact: - The dialer keeps loading. - Unable to log in to the dialer. - Calls are not connected. - Not able to click the number