CallHippo incident

Call setup delay

Minor Resolved View vendor source →

CallHippo experienced a minor incident on July 8, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2024, 11:40 AM UTC
Resolved
Jul 08, 2024, 11:40 AM UTC
Duration
Detected by Pingoru
Jul 08, 2024, 11:40 AM UTC

Update timeline

  1. resolved Jul 08, 2024, 11:40 AM UTC

    Resolution: 11:10 UTC - We have increased our infrastructure resources' capacities to avoid such occurrences in future. Identification: 10:30 UTC - Some of the customers may be facing delay in calls getting connected for India calling. The delay is due to the high call volume. Impact: - Calls are taking longer than expected to get connected. - Calls are not connected for India Numbers.