Calix experienced a minor incident on February 17, 2017, lasting 2h 24m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Feb 17, 2017, 10:44 PM UTC
Calix is investigating reports that users are unable to access Command Center.
- monitoring Feb 18, 2017, 12:20 AM UTC
After restarting some backend components the login issue appears to be resolved. We continue to monitor and investigate.
- resolved Feb 18, 2017, 01:08 AM UTC
After the reboot of the services responsible for some front end UI components, we have confirmed the the login issue has been resolved.