Calix incident

Login issue with Command Center identified

Minor Resolved View vendor source →

Calix experienced a minor incident on June 12, 2017, lasting 6h 47m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2017, 01:25 PM UTC
Resolved
Jun 12, 2017, 08:12 PM UTC
Duration
6h 47m
Detected by Pingoru
Jun 12, 2017, 01:25 PM UTC

Update timeline

  1. investigating Jun 12, 2017, 01:25 PM UTC

    We have identified an issue when logging in to Command Center. Currently users are not being redirected to Command Center after they authenticate.

  2. monitoring Jun 12, 2017, 06:40 PM UTC

    The issue with Command Center login should now be resolved. We are continuing to monitor the application.

  3. resolved Jun 12, 2017, 08:12 PM UTC

    The login issue has been resolved. An issue was found and corrected with the authentication backend.