Calix incident

Reports of intermittent access to Command Center

Minor Resolved View vendor source →

Calix experienced a minor incident on January 23, 2018, lasting 4h 39m. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2018, 06:44 PM UTC
Resolved
Jan 23, 2018, 11:24 PM UTC
Duration
4h 39m
Detected by Pingoru
Jan 23, 2018, 06:44 PM UTC

Update timeline

  1. investigating Jan 23, 2018, 06:44 PM UTC

    We have received some reports of intermittent access issues to Command Center. We are investigating.

  2. monitoring Jan 23, 2018, 07:05 PM UTC

    We restarted some backend server processes and are monitoring the system. Logins to the system should be normal at this time.

  3. monitoring Jan 23, 2018, 10:13 PM UTC

    Continuing to monitor, no further trouble reported.

  4. resolved Jan 23, 2018, 11:24 PM UTC

    This incident has been resolved.