Calix incident

Investigating issues with Compass.calix.com

Minor Resolved View vendor source →

Calix experienced a minor incident on June 11, 2018, lasting 1h 28m. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2018, 02:42 PM UTC
Resolved
Jun 11, 2018, 04:10 PM UTC
Duration
1h 28m
Detected by Pingoru
Jun 11, 2018, 02:42 PM UTC

Update timeline

  1. investigating Jun 11, 2018, 02:42 PM UTC

    We have received notifications of issues with compass.calix.com and we are investigation this issue now.

  2. monitoring Jun 11, 2018, 03:02 PM UTC

    After restarting some backend processes, the system appears to be functional. We will continue to monitor and investigate the issue.

  3. resolved Jun 11, 2018, 04:10 PM UTC

    This incident has been resolved.