Calix incident

Slow operation of compass.calix.com

Major Resolved View vendor source →

Calix experienced a major incident on September 17, 2018, lasting 3h 17m. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2018, 08:30 PM UTC
Resolved
Sep 17, 2018, 11:48 PM UTC
Duration
3h 17m
Detected by Pingoru
Sep 17, 2018, 08:30 PM UTC

Update timeline

  1. investigating Sep 17, 2018, 08:30 PM UTC

    We have received several reports of slow access to compass.calix.com and are investigating.

  2. monitoring Sep 17, 2018, 09:41 PM UTC

    After restarting a backend process, we are monitoring the status of the system. Operation appears to be normal at this time.

  3. resolved Sep 17, 2018, 11:48 PM UTC

    This incident has been resolved.