Calix incident

Reported slow operation of Compass Command Center

Minor Resolved View vendor source →

Calix experienced a minor incident on November 15, 2018, lasting 6h 51m. The incident has been resolved; the full update timeline is below.

Started
Nov 15, 2018, 06:01 PM UTC
Resolved
Nov 16, 2018, 12:52 AM UTC
Duration
6h 51m
Detected by Pingoru
Nov 15, 2018, 06:01 PM UTC

Update timeline

  1. investigating Nov 15, 2018, 06:01 PM UTC

    We have received reports of slow operation when trying to reach and use compass.calix.com. We are investigating the issue now.

  2. monitoring Nov 15, 2018, 08:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 16, 2018, 12:52 AM UTC

    No further reports have come up since implementing the fix, the issue is resolved.