Calix incident

Connectivity issue at CNA-02 data center impacting several legacy Flow Analyze customers

Major Resolved View vendor source →

Calix experienced a major incident on December 12, 2018, lasting 3h. The incident has been resolved; the full update timeline is below.

Started
Dec 12, 2018, 03:57 PM UTC
Resolved
Dec 12, 2018, 06:57 PM UTC
Duration
3h
Detected by Pingoru
Dec 12, 2018, 03:57 PM UTC

Update timeline

  1. investigating Dec 12, 2018, 03:57 PM UTC

    We are currently investigating this issue.

  2. investigating Dec 12, 2018, 06:57 PM UTC

    We are continuing to investigate this issue.

  3. resolved Dec 12, 2018, 06:57 PM UTC

    The issue has been resolved, service to the legacy Flow Analyze systems has been restored.