Calix incident

Investigating DB timeout issue with calixcloud.calix.com CSC-DME and EME

Notice Resolved View vendor source →

Calix experienced a notice incident on June 3, 2019, lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2019, 04:36 PM UTC
Resolved
Jun 03, 2019, 05:10 PM UTC
Duration
33m
Detected by Pingoru
Jun 03, 2019, 04:36 PM UTC

Update timeline

  1. investigating Jun 03, 2019, 04:36 PM UTC

    ACS DB Timeout errors being experienced in CSC by several customers, we are investigating the issue.

  2. resolved Jun 03, 2019, 11:55 PM UTC

    ACS DB timeout error issue has been resolved.