Calix incident

Issues detected with CalixCloud.calix.com

Notice Resolved View vendor source →

Calix experienced a notice incident on June 14, 2019, lasting 3h 22m. The incident has been resolved; the full update timeline is below.

Started
Jun 14, 2019, 02:41 PM UTC
Resolved
Jun 14, 2019, 06:04 PM UTC
Duration
3h 22m
Detected by Pingoru
Jun 14, 2019, 02:41 PM UTC

Update timeline

  1. investigating Jun 14, 2019, 02:41 PM UTC

    We are currently investigating an issue with calixcloud.calix.com.

  2. monitoring Jun 14, 2019, 03:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. investigating Jun 14, 2019, 03:21 PM UTC

    We are currently investigating this issue.

  4. investigating Jun 14, 2019, 03:47 PM UTC

    We are restarting backend services to restore the calixcloud.calix.com service.

  5. investigating Jun 14, 2019, 04:43 PM UTC

    Calix is still investigating the ongoing issues with calixcloud.calix.com.

  6. monitoring Jun 14, 2019, 05:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Jun 14, 2019, 06:04 PM UTC

    This incident has been resolved.