Calix incident

Investigating an issue in cloud.calix.com with client device Smart Checks timing out for GigaSpire devices

Minor Resolved View vendor source →

Calix experienced a minor incident on September 18, 2019, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2019, 02:50 PM UTC
Resolved
Sep 18, 2019, 03:30 PM UTC
Duration
40m
Detected by Pingoru
Sep 18, 2019, 02:50 PM UTC

Update timeline

  1. investigating Sep 18, 2019, 02:50 PM UTC

    We are currently investigating this issue.

  2. monitoring Sep 18, 2019, 02:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 18, 2019, 03:30 PM UTC

    This incident has been resolved.