Calix incident

Reported issues viewing historical Flow traffic reports

Minor Resolved View vendor source →

Calix experienced a minor incident on November 22, 2019, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Nov 22, 2019, 04:33 PM UTC
Resolved
Nov 23, 2019, 06:20 PM UTC
Duration
1d 1h
Detected by Pingoru
Nov 22, 2019, 04:33 PM UTC

Update timeline

  1. investigating Nov 22, 2019, 04:33 PM UTC

    We have received reports of slow response times when attempting to load historical flow data within Calix Support Cloud and Calix Flow Analyze+. The WAN SmartCheck is currently degraded. We are investigating the issue.

  2. resolved Nov 23, 2019, 06:20 PM UTC

    This incident has been resolved.