Calix incident

Investigating issues with SmartChecks on cloud.calix.com

Major Resolved View vendor source →

Calix experienced a major incident on May 6, 2020, lasting 2h 15m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2020, 03:57 PM UTC
Resolved
May 06, 2020, 06:13 PM UTC
Duration
2h 15m
Detected by Pingoru
May 06, 2020, 03:57 PM UTC

Update timeline

  1. investigating May 06, 2020, 03:57 PM UTC

    We are investigating an issue where SmartChecks are not running correctly on cloud.calix.com. Updates will be provided within 2 hours.

  2. monitoring May 06, 2020, 04:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 06, 2020, 06:13 PM UTC

    This incident has been resolved.