Calix incident

Reported issues with real-time netflow in Compass Flow Analyze Plus

Major Resolved View vendor source →

Calix experienced a major incident on November 30, 2020, lasting 1h 41m. The incident has been resolved; the full update timeline is below.

Started
Nov 30, 2020, 04:50 PM UTC
Resolved
Nov 30, 2020, 06:32 PM UTC
Duration
1h 41m
Detected by Pingoru
Nov 30, 2020, 04:50 PM UTC

Update timeline

  1. investigating Nov 30, 2020, 06:13 PM UTC

    We received reports that the real-time netflow charts were not working on compass.calix.com.

  2. monitoring Nov 30, 2020, 06:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 30, 2020, 06:32 PM UTC

    This incident has been resolved.